Shipping policy

Shipping Policy

Effective Date: 03.27.2026

We aim to make delivery simple and transparent.

1. Order Processing

Orders begin processing shortly after they are placed:

  • Orders placed before 2:00 PM EST (New York time) on business days typically begin processing the same day

  • Orders placed after 2:00 PM EST, or on weekends and holidays, begin processing the next business day

  • Processing may take up to 7 business days during high-volume periods

Once an order is placed, it cannot be changed or canceled.

Processing time refers to order preparation and is separate from shipping transit time.

You will receive a shipping confirmation email with tracking details once your order ships.

2. All Orders

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change pricing at any time without notice.

We make every effort to display products accurately, but cannot guarantee exact color representation across devices.

3. International Orders

We ship internationally using Delivered Duty Paid (DDP) whenever available. This means that applicable duties, customs fees, and import taxes are calculated and included in the shipping cost at checkout, so there should be no additional charges upon delivery. Delivery times vary by destination and are provided at checkout. Please note that some remote destinations may be subject to different shipping terms or additional fees.

4. Shipping Rates

Shipping costs are calculated at checkout based on destination and order value.

5. Duties & Taxes (International)

Duties, taxes, and import fees vary by destination.

  • In some countries, duties and taxes are included at checkout (DDP)

  • In others, they may be collected upon delivery (DDU)

If duties and taxes are collected upon delivery, they are the customer’s responsibility and are non-refundable.

6. Risk of Loss

All orders are shipped pursuant to a shipment contract. This means that risk of loss and title pass to you upon delivery to the carrier, consistent with our Terms of Service.
We are not responsible for delays, lost packages, or delivery issues caused by carriers.

7. Order Tracking

Once your order ships, you will receive tracking details via email.

8. Additional Notes

  • Shipping timelines are estimates and may vary

  • Delays may occur during peak periods or sales

For questions, contact us at:
hello@publicracquetclub.com