Privacy Policy

Effective Date: 03.27.2026

1. What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates. You may opt out at any time.

2. Basis for collecting personal information

We collect and use your personal information to:

Process transactions
Verify payment information
Arrange shipping and returns
Communicate with you

If we request your information for secondary purposes (such as marketing), we will either ask for your explicit consent or provide a clear opportunity to opt out.

Withdraw consent:
You may withdraw your consent at any time by contacting us at:

hello@publicracquetclub.com

3. Disclosure

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

4. Shopify

Our store is hosted on Shopify. They provide the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s secure servers and databases, protected by industry-standard safeguards.

Payment:
If you choose a direct payment gateway, your credit card data is encrypted and processed in accordance with PCI-DSS standards.

For more information, you may review Shopify’s policies.

5. Third Party Services

We use third-party service providers to help operate our business (e.g., payment processors, analytics tools).

These providers will only collect, use, and disclose your information as necessary to perform their services.

Please note:

Some providers may operate in jurisdictions outside your location
Your information may be subject to those jurisdictions’ laws

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

Analytics:
We may use tools like Google Analytics to understand how users interact with our site.

6. Security

We take reasonable precautions and follow industry best practices to protect your personal information.

Your data is protected using:

SSL encryption
Secure storage systems
PCI-DSS compliant payment processing

However, no method of transmission over the Internet is 100% secure.

7. Cookies

We use cookies to improve your browsing experience and analyze site traffic.

Examples include:

Session cookies (to maintain your session)
Cart cookies (to store cart contents)
Analytics cookies (to understand site usage)

You can choose to disable cookies through your browser settings.

8. Age Of Consent

By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you have given consent for your minor dependents to use this site.

9. SMS/Mobile Messaging

If you opt in to receive SMS or MMS messages from Public Racquet Club:

We will use your information only to send you messages and respond to you
Message and data rates may apply
You can opt out at any time by replying STOP

We do not sell or share phone numbers for third-party marketing purposes.

We may disclose information if required by law or to protect our rights.

10. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications

To exercise any of these rights, contact us at:

hello@publicracquetclub.com

11. Changes To Third Party Policies

We reserve the right to modify this policy at any time.

Changes take effect immediately upon posting. If material changes are made, we will notify users where appropriate.

12. Contact Information

If you would like to:

Access, correct, or delete your personal information
File a complaint
Ask questions