Refund policy

Return Policy

Effective Date: 03.27.2026

We accept returns on eligible items that are new, unused, and unworn, with all original tags and packaging intact.

1. Return Eligibility

To be eligible for a return, all of the following must apply:

  • Return requested within 14 days of delivery

  • Item is not marked Final Sale

  • Item is unused, unworn, unwashed

  • All original tags and packaging are intact

Returns that do not meet these requirements may be refused.

2. Final Sale Items

The following items are not eligible for return or refund:

  • Archive Sale items

  • Books

  • Any item marked Final Sale

3. Return Shipping

U.S. Returns

  • Customers are responsible for return shipping costs

  • Return shipping fees will be deducted from your refund

  • Original shipping fees are non-refundable

International Returns

  • Customers are responsible for return shipping costs

  • Duties, taxes, and customs fees related to the return are the customer’s responsibility

  • These costs will be deducted from your refund

  • Original shipping fees, duties, and taxes paid at checkout are non-refundable

4. Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Please allow 5–10 business days for processing after receipt

  • Shipping fees are non-refundable

We reserve the right to refuse returns that do not meet our policy.

5. Exchanges

We do not offer direct exchanges at this time.
If you would like a different item, please return your original item and place a new order.

6. Start a Return

Access your account to initiate a return.

Please ship your return promptly after initiating the process.

Returns received outside the return window may be rejected.

For questions, contact us at:
hello@publicracquetclub.com